Terms of Use

These terms apply when you use https://rathika.in (“Rathika”, “we”, “us”), operated by Xigmapro Software Pvt Ltd. Please read them. By creating an account or using the site you agree to them and to our Privacy Policy.

1. What Rathika is

Rathika is an online marketplace and service facilitator for used cars in Kolkata. We help buyers, sellers and dealers find each other, and we offer optional help with inspection, paperwork and insurance. We are not a party to any sale. A sale is an agreement between the buyer and the seller, and Rathika does not own, hold, inspect (unless you book an inspection), warrant or deliver any car.

2. Free to use, and how we are paid

Browsing, listing a car, making offers and taking part in auctions are free for buyers, sellers and dealers. We charge no listing fees, subscriptions or commissions. Rathika is funded by clearly labelled Sponsored and Promoted placements. Paying for a placement does not change a verification badge, a rating or a review.

3. Your account

You must be at least 18 and give accurate information. Keep your password safe; you are responsible for activity on your account. We collect your mobile number so people can reach you, but we do not verify mobile numbers, and you should not treat anyone's number as verified. We may suspend or close accounts that break these terms or the law.

4. Listings and what you say

You are responsible for what you post. Listings must be honest, about a car you are entitled to sell, and must not be misleading, unlawful or infringe anyone's rights. Our team reviews listings before they go live, and may ask for changes, remove a listing or limit an account. A review is not a guarantee that a listing is accurate.

5. Verification and inspection

Our badges say exactly what was checked and nothing more:

• Verified Seller / Verified Dealer: a person at Rathika reviewed identity or business documents. It says nothing about any car.
• Documents Checked / Verified Vehicle: a person compared papers with the listing. It is not a check against a government database and not an inspection.
• Inspected Vehicle: a Rathika inspector examined the car and the report was reviewed. It is not a warranty, and does not speak to legal ownership. Mobile numbers are never verified. Please do your own checks before you buy.

6. Offers, test drives and payment

Offers and counteroffers are not binding until you and the other party complete the sale. Rathika does not take, hold or guarantee payment for a car and does not offer escrow. Pay and take delivery only on terms you are comfortable with, and take care with large cash payments.

7. Auctions

Bids placed in an auction are binding on the bidder, and the seller may be bound if the reserve is met or they accept the highest bid. Winning an auction is not payment. After an auction closes, payment and handover are arranged between the winner and the seller, and our team records the progress. Rathika does not hold deposits or funds. We may cancel or pause an auction, or block a bidder, if we reasonably believe the rules are being abused.

8. Services

Documentation, insurance and other services are optional. Rathika is a private service facilitator and not a government authority: we help you prepare and track paperwork but do not issue or approve government documents. Insurance is arranged only through authorised partners and policies are issued by them; Rathika is not an insurer. Service charges, where any apply, are shown to you before you pay.

9. Advertising

Businesses can buy sponsored placements under our advertising rules. Advertisers are responsible for their content and claims.

10. Content you give us

You keep ownership of what you post. You give us a non-exclusive licence to display it on Rathika and to promote the site, for as long as it is on the site. Do not post anything you do not have the right to share.

11. What you must not do

Break the law; post false or misleading content; harass others; scrape the site or overload it; try to get around our security or the rules of an auction; use someone else's identity; or use Rathika to receive payment for a car you do not have.

12. Our responsibility

We try to keep Rathika running and accurate, but it is provided “as is”. To the extent the law allows, we are not liable for the conduct of users, the condition or legal title of any car, or for losses from a transaction between users. Nothing in these terms limits liability that cannot be limited by law.

13. Changes, and ending

We may update these terms; the version you agreed to is recorded against your account, and we will tell you about material changes. You may close your account at any time by asking us (see the Privacy Policy).

14. Law and disputes

These terms are governed by the laws of India. The courts at Kolkata have jurisdiction, subject to any rights you have as a consumer. If you have a complaint, contact our grievance officer (see the Contact page); we aim to acknowledge it within 48 hours and resolve it within 15 days.

Contact: sales@xigmapro.com