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Rathika.in — Kolkata's Smart Vehicle Marketplace

Help and FAQs

Using Rathika

Does it cost anything?

No. Browsing, listing a car, making offers and joining auctions are free for buyers, sellers and dealers. There are no listing fees, subscriptions or commissions.

What do the badges mean?

  • Verified Seller / Dealer: our team reviewed identity or business documents. It says nothing about a particular car.
  • Documents Checked: we read the RC (and insurance, if supplied) and compared it with the listing. It is not a government-database check.
  • Verified Vehicle: documents checked and ownership or authority reviewed.
  • Inspected Vehicle: one of our inspectors examined the car and the report was reviewed. It is not a warranty.
  • Not Verified: none of the above. It doesn't mean something is wrong, only that we haven't checked.

Is my mobile number verified?

No. We collect it so people can reach you, but we never verify it, and nobody should treat a number as verified.

Do you hold payment or offer escrow?

No. Rathika does not take or hold payment for cars. Agree the terms with the other party and be careful with large cash payments.

Selling

How do I list a car?

Choose Sell your car. You can type the details or speak them, add at least three photos, and submit. Our team reviews every listing, usually before it goes live the same day.

Can I list a car for auction?

Yes, from your listing in the dashboard (Auction this car). Our team reviews the auction, then it opens for bidding. You can set a reserve price that bidders never see.

Buying

How do offers work?

Make an offer on a negotiable car and the seller can accept, decline or counter. Nothing is binding until you both complete the sale.

What does it mean to win an auction?

Winning is not payment. After the auction closes the winner and the seller arrange payment and handover, and our team records each step.

Can I get a car inspected?

Yes. Sellers can book an inspection of their own car, and buyers can ask for an inspection of a car they are interested in. The seller has to agree first, and the result is shown on the listing whatever it says.

Services

What help do you give with paperwork?

We help prepare and track documents (RC transfer, Form 29/30, NOC and more). We are a private facilitator, not a government authority, and we don't issue or approve any document.

Do you sell insurance?

No. We ask authorised insurance partners for quotes and you choose. Policies are issued by the partner.

Your account

How do I change my notifications?

Open your dashboard, choose Notifications, then Settings.

How do I delete my account or see my data?

Open your dashboard, choose Your data, and tell us what you need. We confirm it's you and then act on it. See the Privacy Policy.

Something went wrong. Who do I tell?

Use the Contact page.